As a food product, we do not except returns/exchanges unless there is damage or incorrect items sent, please notify us of any damage or incorrect items within 7 days of receiving your order to work through a resolution. You can contact us athello@simpletimesmixers.com.
You can always contact us for any return question at hello@simpletimesmixers.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges & Refunds If your product is damaged or defective, we will offer you an exchange or a refund. This is handled on a case by case basis.